Photocopier Case Study - 2110 Words

Executive Summary To: Jim Hunking, General Manager - XYZ, London From: Linda McGuire, Purchasing Manager - XYZ, London Subject: Photocopier Contract at Head Office Issue: As you know, this contract renewal process has taken about 11 months, without a clear conclusion yet. I have analyzed the work done thus and would like to propose the following as our new Problem Statement for this requirement. XYZ Canada must find the best overall solution to its document management requirements; optimizing costs, technology, process efficiency and customer support capability. We considered various other options to conclude this assignment, as follows: * Issuing an RFQ * Hiring an external Consultant * In-source or out-source more document†¦show more content†¦Analysis: Strengths - Cost efficient operations, useful in placing major efforts into marketing and product quality. Weaknesses - Too much emphasis on cost control can limit opportunities realized from investing in new processes and capital. Opportunities -Excellent marketing and quality products maintain competitive advantages. Threats - Internal inefficiencies could erode customer relationships and give benefits to competition. Qualitative - *Bidders weren t all given the same details or information, as well as adding bidders along the way. - There doesn t appear to be any planned approach or method involved by Purchasing, neither a competitive bidding process or negotiation. Aside from being non-compliant with Canadian Tendering Laws, it s just plain sloppy purchasing. There s no way to compare proposals equally, nor eventually justify any selection. *Internal Needs amp; Usage Survey - A great deal of useful information came out with this study. It demonstrated a lot of muda/waste in their document handling processes. This was clearly an opportunity to improve efficiencies and costs ! *KPMG Tax Report - This was great timing, in that it gave a very big con to any suggestion for insourcing even more of their document processing. The extra costs andShow MoreRelatedParadoxical Twins Acme and Omega Electronics1694 Words   |  7 PagesCase Study on Paradoxical Twins Acme And Omega Electronics By ABC Paradoxical Twins Acme And Omega Electronics Defining the issue After reading the case of the â€Å"Paradoxical Twins Acme and Omega Electronics†, I found Both Acme and Omega produce similar products and offer similar services. Acme president John Tyler is a very tough going individual and he is portrayed to be an autocratic individual because there is one way communication in Acme. 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